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Testimonials


Today's busy families want time for the
important things in life.

Here's what's being said about our service...

"If you only knew how proud I am to give my nanny the beautiful payslips you expertly prepared, neatly tucked in its envelope with the cellophane windows...so crisp and professional! And the hand-holding you people do! I want you to know what a relief you folks are to me, and ...how easy it is to handle the paperwork that goes along with being a (LEGAL!) employer." - Stephanie H., Colchester

"Wow, you have a great service. I was so impressed by your summary form. Please, sign me up for another year!" - Jill G., Glasgow

"Your prompt and professional service is first-rate. NanniPay is a marvellous service, and we intend to recommend it to our friends." - S. Kavanaugh, Norfolk

"Please send me some more of your brochures. Our clients are very appreciative of the assistance you provide and we love the calculator at your web site." - Nanny Agency, Woking

I have been extremely impressed with the efficiency of NanniPay in regard to my nanny's taxation. They answer queries quickly & I would recommend them to anyone who is busy & doesn't want to spend hours working out tax bills. Spend the time with your Children"! - M Mullan, Worcs, 2001

Client Satisfaction Survey

NanniPay has been providing nanny tax preparation and payroll services to clients nationwide for a long time. We make every effort to meet the needs of you, our client. Word of mouth referrals from current clients, referrals for many of the most professional nanny referral agencies, and a very strong client retention rate are all indicators that we ARE meeting your needs. HOWEVER, in November 2001 we decided it was time to let you speak.

  • How are we doing?
  • Where can we improve?
  • What do you like about our services?
  • What would you like to see that you don't?

Many of you would prefer that we communicate with you via e-mail - you will see more e-mail communications in the coming months.

Many of you want to be able to sign up online. Soon you will be able, to this is being developed in response to this feedback.

And how ARE we doing?

And then there were the comments. When asked "What is your overall impression of our services?" we heard...

  • "You guys saved my neck and countless stressful hours."
  • "Very Good. You provide a needed service conveniently and expertly."
  • Very professional; easy to understand given the propensity of government to obfuscate everything."
  • "Excellent organized service - very worth the money."
  • "Professional, accurate. You saved my marriage!"
  • "A great help in an otherwise overwhelming task."
  • "Wonderful. Best money I spent all year."

Thanks to all of you who took the time to respond. Feedback from clients like you is very important to us...it enables us to grow and better respond to your needs. We are committed to providing you prompt, courteous and knowledgeable assistance for all of your nanny payroll tax matters.

Administration Office
K&B Accountancy Group
35a Upper Wickham Lane
Welling
Kent
DA16 3AB
Tel: 020 8298 6790
Fax: 020 8298 6791
UK
Email : admin@kbaccountancygroup.com
Limited Company Services
K B Accountancy Group
Suite 106
Tower Bridge Business Centre
46-48 East Smithfield
London
E1W 1AW
Tel: 0207 096 8798
Fax: 0207 709 3052
Email : admin@kbaccountancygroup.com
K&B Accountancy Group
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